Last updated: 08 January 2026
This Privacy Policy explains how Mumtoz Fozilovna (“we”, “us”, “our”) collects and processes personal data when you use https://estate.mepg.eu (the “Website”) or contact us.
1) Data Controller
Controller: Mumtoz Fozilovna
Office address: Calle Cea Bermúdez 12, Madrid, Spain 28003
Email: mumtoz.kuzieva@remax.es
Phone: +34 643 083 652
Member of: RE/MAX Spain
2) Personal Data We Collect
Depending on how you interact with us, we may collect:
– Contact data: name, email, phone number (if provided)
– Inquiry content: your message, property requirements, preferred areas, budget range (if you include it)
– Technical data: IP address, browser/device information, and server logs for security
Please do not send special categories of personal data (e.g., health, religion) via the contact form.
3) Purposes and Legal Bases
We process your personal data for:
Responding to inquiries and providing buyer representation services
Purpose: to respond to your request, provide a curated shortlist, arrange viewings, and manage our communications.
Legal basis: steps prior to entering a contract / performance of a contract (GDPR Art. 6(1)(b)) and, where applicable, consent (Art. 6(1)(a)).
Business administration and record-keeping
Purpose: internal administration, maintaining communication history, and handling disputes if necessary.
Legal basis: legitimate interests (Art. 6(1)(f)) and/or legal obligation where applicable (Art. 6(1)(c)).
Marketing communications (only if you opt in)
Purpose: to send updates and relevant offers.
Legal basis: consent (Art. 6(1)(a)). You can withdraw consent at any time.
4) Automated Decision-Making
We do not use automated decision-making or profiling that produces legal or similarly significant effects.
5) Recipients of Data
We may share your data with:
– Hosting, email, and IT service providers necessary to run the Website and deliver communications
– Professional advisors (legal/accounting) if needed
– Authorities if required by law
We do not sell your personal data.
6) International Transfers
If any service provider processes data outside the EEA, we use appropriate safeguards (e.g., adequacy decisions or Standard Contractual Clauses) as required by GDPR.
7) Retention
We keep personal data only as long as necessary:
– Inquiries/leads: up to 12 months after the last interaction
– Clients/contracts: for the duration of the relationship and as required by legal/financial obligations
– Security logs: up to 90 days for security and troubleshooting purposes
8) Your Rights
Under GDPR, you may request: access, rectification, erasure, restriction, portability (where applicable), and object to certain processing.
If processing is based on consent, you can withdraw it at any time without affecting the lawfulness of prior processing.
To exercise your rights, please email mumtoz.kuzieva@remax.es with the subject line “GDPR Request”.
9) Complaints
You may lodge a complaint with a supervisory authority in your EU/EEA country.
In Spain, the authority is the Agencia Española de Protección de Datos (AEPD): www.aepd.es
10) Security
We apply appropriate technical and organisational measures to protect personal data. No system is 100% secure, but we take reasonable steps to prevent unauthorised access.
11) Cookies
The Website may use cookies required for functionality and security. If analytics or marketing cookies are enabled, you will be informed via a cookie notice and can manage your preferences.
12) Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect any changes.
13) Contact
For privacy questions or requests:
Email: mumtoz.kuzieva@remax.es
Phone: +34 643 083 652
Office: Calle Cea Bermúdez 12, Madrid, Spain 28003
Website: https://estate.mepg.eu
